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Chapter and Conference Paper
Innovation Scorecard: A Balanced Scorecard for Measuring the Value Added by Innovation
In the last few years, organizations were compelled to innovate just to stay competitive. However, the value added by that innovation is rarely measured. At the same time, the Balanced Scorecard (BSC) became p...
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Chapter and Conference Paper
Modeling Services in Information Systems Architectures
Twenty years ago, Zachman proposed a framework – the Information Systems Architecture – that was certainly one of the main contributions to the Enterprise Architecture research area.
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Chapter and Conference Paper
Towards an Out-Of-The-Box Integrated Services Environment
Although today a well-known Enterprise Resource Planning (ERP) System such as SAP can support many of the standard organization needs, the fact is that for many reasons most organizations prefer to change the ...
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Chapter
Secure Mobile Agent Digital Signatures with Proxy Certificates
Security issues related to the usage of mobile agents in performing operations to which their owners have to be bound, such as payments, are of utmost importance if this kind of agents are to be used in electr...