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Chapter
The Changing Landscape in the Banking Industry
It is a cliche to say that change is swee** the financial services industry. The challenge to management is to ‘define’ the change in a way that is a guide to strategy. This involves the need to establish the d...
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Chapter
Expert Systems in Electronic Messaging
Predictions made in the 1970s that the payments traffic would be absorbed by SWIFT did not materialise. While in the late 1970s SWIFT took off, the use of telex for financial payments continued. The difference...
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Chapter
Associating Financial Performance with Networking and AI
‘SMART FS’, the Society for the Management of AI Resources and Technology in Financial Services, was set up by backing financial institutions in New York to provide a communications and innovation vehicle. The...
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Chapter
Implementation of Advanced Technology in Japanese Banking
Chapter 4 provided evidence on giants in the making: the financial services Groups that go beyond the scope of most universal banks as understood in America and in Western Europe. These nascent Japanese versio...
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Chapter
Current Technology Developments in German Banking
The classical test of AI, known as the Turing test, is to sit a person in a room with a terminal. Through it, he or she can correspond with two others in another place: one a machine, the other a human. The da...
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Chapter
AI in the Lending Domains
Lending and investments have much in common. The wise investor would look at a company’s potential in continuing to pay good dividends, including its product line; market appeal; sales punch; laboratory developme...
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Chapter
Supporting a Bank’s Commercial Operations Through AI
We have seen plenty of evidence why the management of the bank should anticipate forthcoming financial products and technological innovations, viewing the develo** environment with a broad perspective. Open-...
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Chapter
Applying AI in DP Operations
Expert systems can be successfully used for DP/MIS operations in a manner similar to that in which they have proved most valuable in other implementation domains. In the context of using AI to assist more clas...
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Chapter
High Technology in American Banking
Not all American financial institutions are in the foreground of high technology. Those which are — Citibank, Security Pacific, American Express, Prudential Insurance, Great Western Savings Bank, Goldman Sachs...
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Chapter
The Use of Expert Systems for Training and Training in Expert Systems
The banks which worked with expert systems during the 1980s were as interested to learn as to produce constructs which could be of assistance to their own operations. At the end, both the benefits derived from AI...
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Chapter
The Leadership Position of Japanese Securities Houses
The meeting held in Tokyo with leading Japanese financial institutions provided plenty of documentation that to stay on top in the intensely competitive financial markets the banking industry requires: ...
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Chapter
Expert System Usage by British Banks and Financial Services
Together with the practical results which it presented regarding the way in which British and Irish banks approach and utilise AI technology, this research helped refine thoughts on how to build an environment...
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Chapter
Expert Systems for Investment Advisors
The development of expert systems to act as assistants to investment advisors is a mission which many financial institutions have found rewarding. This statement is true when the AI construct is both realistic...