166 Result(s)
within
Artificial Intelligence
**e **an
Chapter
Conference Paper
Business and Management
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Chapter and Conference Paper
UGC-Based Factors Influencing Customer Satisfaction Pre and Post COVID-19: The Case of Lake Constance
User-generated content (UGC) created and distributed through social media and tourism-related websites provides potential travelers the opportunity to gain first-hand experiences about destination products and...
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Chapter and Conference Paper
Influencers and Tourism: Story of a Recent and Revolutionary Phenomenon: What Does Bibliometric Analysis Reveal
The field of tourism has recently undergone a revolutionary transformation, driven by the rapid expansion of digital platforms and the simultaneous rise of influencer culture. The convergence of these factors ...
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Chapter and Conference Paper
Assessing Tourists’ Perception of ‘Smartness’ in a Destination: A Case Study of Tenerife Island
Smart Tourism Destinations (STDs) have been presented as a key element to boost the tourism sector and keep it adapted to the changing needs of governments, local inhabitants and tourists. The Spanish governme...
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Chapter and Conference Paper
Varying Roles of Destination Management Organizations in the Digital Business Ecosystem of Tourist Destinations
Understanding the varying roles of Destination Management Organizations (DMOs) in sha** the digital ecosystem is needed in the management and governance of tourist destinations. However, the evaluation is in...
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Chapter and Conference Paper
Circular Economy in Tourism. An Opportunity for Hotel and Restoration Companies
The Circular Economy (CE) is an economic system focused on maintaining and increasing the economic value of goods through preservation, reduction, reuse and recycling, with the purpose of limiting and reducing...
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Chapter and Conference Paper
The Cognitive Effect of YouTube Video and User-Generated Content: A Preliminary Study
Nowadays, video-sharing social media platforms have become essential sources of information for tourists. In line with this trend, many destination marketing organizations (DMOs) formulate marketing strategies...
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Chapter and Conference Paper
Assessment of Functional and Emotional Factors in the Hotel Experience Through UGC
User Generated Content (UGC) is a valuable source of information that allows us to know what are the attributes that tourists value the most. In the hotel context, user reviews are useful for knowing tourists’...
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Chapter and Conference Paper
Body and Mind in Virtual Dark Tourism Experiences and Artwork Creations: Embodied Cognition Reaction Perspectives
Dark tourism experiences visualized in destinations evoke diverse tourist experiences, triggering negative emotions and offering insights into historical events. Embodied cognition reactions prompt distinct ex...
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Chapter and Conference Paper
Rise and Fall of TripAdvisor: The Lack of Participation and Its Causes
TripAdvisor's remarkable growth since its launch is undeniable, with over 859 million reviews covering 8.6 million businesses by 2023. However, recent years have seen a noticeable stagnation, if not a decline,...
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Chapter and Conference Paper
Hospitality in the Cyborg Age: The Power of Brain-Computer Interfaces in a Field-Experiment
This paper explores the emerging role of Brain-Computer Interfaces (BCI) in the hospitality industry. BCI technology allows users to control devices with their thoughts, potentially transforming guest experien...
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Chapter and Conference Paper
Beyond Sensors: A Rule-Based Approach for Cost-Effective Visitor Guidance
Tourism is an important economic driver for numerous regions, attracting more than one billion visitors annually. While economically significant, excessive numbers of visitors lead to local overcrowding, which...
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Chapter and Conference Paper
A Service Ecosystem Perspective on Building a Cultural Tourism Co-creation Platform
The aim of the paper is to provide practical insights into a cultural tourism co-creation platform for building a service platform ecosystem from multiple stakeholders’ perspectives. Drawing on the service dom...
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Chapter and Conference Paper
Coming to Terms with the Digital Natives: Understanding the Marketing Sensitivities of GenZers as Hospitality Consumers
As “digital natives”, GenZ is set apart from previous generations in terms of its online connectedness. Even though this generation is expected to be the prevailing customer base around the world by 2026, ther...
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Chapter and Conference Paper
Transformative Communication on Webpages from the Eudaimonic Perspective
The key to creating genuinely transformative travel experiences lies in effective communication strategies. By engaging with an audience through meaningful and thought-provoking content, tourism organisations ...
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Chapter and Conference Paper
Algorithmic Control Across the Employee Lifecycle
This paper examines the employee lifecycle, that is, HR managers’ role in decision-making. In tourism, HR faces unique challenges, e.g. labor shortage, staff turnover, diversity management. Algorithmic managem...
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Chapter and Conference Paper
Data Platform for a Data-Driven Tourism Organization. A Conceptual Architecture
The tourism sector is one of the sectors that has undergone most changes in recent years due to digital transformation. One of the pillars of this transformation is the management of organizations based on dat...
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Chapter and Conference Paper
Unlocking the Potential of Content-Based Restaurant Recommender Systems
Content-based restaurant recommender systems use features such as cuisine type, price range, and location to suggest dining options to users. Current research explores ways to improve their effectiveness. In t...
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Chapter and Conference Paper
Stakeholder Requirements and Governance for the European Data Space for Tourism
Data spaces enable public and private actors to connect and exchange their data assets, creating an environment for product and service innovations
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Chapter and Conference Paper
Tourism Intelligence, Key to Reviving the Sector
The crisis caused by the COVID-19 pandemic has hit the tourism sector hard, causing an unprecedented drop in activity. This has accentuated the need for robust tourism knowledge systems that provide intelligen...
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Chapter and Conference Paper
Personalized Smart Travel with Identification and Payment
Tourism is a sector that has a substantial economic impact on countries. With the advancement of technology, personalized solutions have become essential in the tourism sector. Building a user profile is the m...
