Abstract
This study was conducted to investigate the knowledge, attitudes, performance, and intentions of Universiti Malaysia Kelantan (UMK) students in choosing online learning during the COVID-19 pandemic. COVID-19 is an illness that causes severe acute respiratory syndrome. This new type of illness has caused a huge pandemic worldwide, which was announced by the World Health Organization (WHO). Movement Control Order (MCO), an initiative by Malaysian government to curb the spread of COVID-19, was launched on 18th March 2020. The lockdown operation has affected a lot to public and private higher education institutions. Higher education institutions have implemented online learning, which is e-learning instead of face-to-face classes. This study was to determine the knowledge, attitude, and performance of the students towards the intention of choosing online learning during the COVID-19 pandemic. The quantitative research method was used involving 361 students from two main faculties in UMK City Campus. A questionnaire in Google Forms was delivered to the students via WhatsApp. Data collected were analysed using Smart PLS version 3. As for the results, the students’ attitude and performance had a significant relationship towards the intention to choose online learning, rather than knowledge. This study can be used as a basis and reference in develo** any new and integrated learning systems in dealing with unpredictable situations in the future.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Shahzad, A., Hassan, R., Aremu, A.Y., Hussain, A., & Lodhi, R.N.: Effects of COVID-19 in E-learning on higher education institution students: the group comparison between male and female. Quality & Quantity, 55, 805–826 (2020) doi: https://doi.org/10.1007/s11135-020-01028-z
Di Vaio. A., Boccia, F., Landriani, L., & Palladino, R.: Artificial Intelligence in the Agri-Food System: Rethinking Sustainable Business Models in the COVID-19 Scenario. Sustainability, 12(12), 4851 (2020). https://doi.org/10.3390/su12124851
Benson, A. D.: Using online learning to meet workforce demand: A case study of stakeholder influence. Quarterly review of distance education, 3(4), 443−452 (2020). https://www.learntechlib.org/p/95258/
Khan, B.H. & Granato L.A.: Program evaluation in e-learning (2007) Unpublished manuscript. http://asianvu.com/bk/elearning_evaluation_article.pdf
Spitzer, M., Fischbacher, U., Herrnberger, B., Grön, G., & Fehr, E.: The neural signature of social norm compliance. Neuron, 56(1), 185-196 (2007) doi: https://doi.org/10.1016/j.neuron.2007.09.011.
Turner, J. C.;& Reynolds, K. J.: The story of social identity. In T. Postmes; N. Branscombe (eds.). Rediscovering Social Identity: Core Sources. Psychology Press (2010). http://hdl.handle.net/1885/24530
Turner, J.C. & Tajfel, H.: Social groups and identities: Develo** the legacy of Henri Tajfel, Psychology Press (1996). https://books.google.com.my/books/about/Social_Groups_and_Identities.html?id=2DV9tAEACAAJ&redir_esc=y
Leonard-Barton, D.A.: Wellsprings of Knowledge: Building and Sustaining the Sources of Innovation. Boston: Harvard Business School Press (1995). https://papers.ssrn.com/abstract=1496178
Zagzebski, L.: What is Knowledge? In book: The Blackwell Guide to Epistemology, Blackwell Publishing (2017) https://doi.org/10.1002/9781405164863.ch3
Gend, B. Nina, D.: Attitudes and attitude change. Annual review psychology., 62, 391-417 (2011) https://doi.org/10.1146/annurev.psych.121208.131609
Ajzen, I.: The Theory of Planned Behaviour. Organizational Behaviour and Human Decision Process, 50, 179-211 (1991) https://doi.org/10.1016/0749-5978(91)90020-T
Covington, M. V.: Goal theory, motivation, and school achievement: An integrative review. Annual Review of Psychology, 51, 171−200 (2000). https://doi.org/10.1146/annurev.psych.51.1.171
Mukuka A, Shumba O, & Mulenga H.M.: Students’ experiences with remote learning during the COVID-19 school closure: implications for mathematics education, 7(7). Heliyon (2021)https://doi.org/10.1016/j.heliyon.2021.e07523
She, L., Ma, L., Jan, A., Nia, H.S., & Rahmatpour, P.: Online Learning Satisfaction During COVID-19 Pandemic Among Chinese University Students: The Serial Mediation Model, Frontiers in Psychology, 12, (2021) https://doi.org/10.3389/fpsyg.2021.743936
Krejcie, R.V., & Morgan, D.W.: Determining Sample Size for Research Activities. Educational and Psychological Measurement (1970). https://doi.org/10.1177/001316447003000
Fornell, C., & Larcker, D. F.: Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(1), 39–50 (1981)https://doi.org/10.2307/3151312
Henseler, J., Hubona, G. & Ray, P.A.: Using PLS path modeling in new technology research: updated guidelines. Industrial Management & Data Systems, 116(1), 2-20 (2016) https://doi.org/10.1108/IMDS-09-2015-0382
Davis, F.D., Bagozzi, R.P. & Warshaw, P.R.: User acceptance of computer technology: a comparison of two theoretical models, Management Science, 35 (8), 982-1003 (1989) https://doi.org/10.1287/mnsc.35.8.982
User acceptance of computer technology: a comparison of two theoretical models. Management Science, 35 (8), 982–1003 (1989) http://www.jstor.org/stable/2632151
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2023 The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd.
About this paper
Cite this paper
Abdullah, Z., Sidek, S., Mamat, S.A., Shao, L.Y., Zailani, N.H. (2023). Knowledge, Attitude, Performance, and Intention of UMK Students in Choosing Online Learning During COVID-19 Pandemic. In: Yusoff, M.N.H. (eds) Industry Forward and Technology Transformation in Business and Entrepreneurship. InCEBT 2022. Springer, Singapore. https://doi.org/10.1007/978-981-99-2337-3_73
Download citation
DOI: https://doi.org/10.1007/978-981-99-2337-3_73
Published:
Publisher Name: Springer, Singapore
Print ISBN: 978-981-99-2336-6
Online ISBN: 978-981-99-2337-3
eBook Packages: Business and ManagementBusiness and Management (R0)