Abstract
This article aims to focus a study under different scenarios on retrial G-queues. In retrial queues, a customer makes an attempt, again and again, to avail the service on being rejected by the server whereas, in G-queues, a negative customer arrives only when the server is occupied with a positive customer and forces it to leave the system thereby causing an interruption in the service. From the past few decades, a lot of researchers are being attracted towards this field. Our investigation includes all the major research articles from reputed journals which have been published till now. The work is divided on the basis of different models and methodologies of queueing analysis along with various applications. Discrete-time retrial queues with negative customers are also discussed. Our main focus is to help and motivate all researchers who are willing to explore retrial queueing theory with negative customer arrival.
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Malik, G., Upadhyaya, S., Sharma, R. (2021). A Study on Retrial G-Queues Under Different Scenarios: A Review. In: Singh, D., Awasthi, A.K., Zelinka, I., Deep, K. (eds) Proceedings of International Conference on Scientific and Natural Computing. Algorithms for Intelligent Systems. Springer, Singapore. https://doi.org/10.1007/978-981-16-1528-3_18
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