Abstract
The way of Saint James is a pilgrimage to Santiago de Compostela that has seen great growth and tourist development in recent years. Allied to the marketing and tourism component, this pilgrimage is studied to understand what can still be done at the marketing level to promote the route and at the tourism level, as this is fundamental to support pilgrims, namely through sustainability, accommodation, and catering. In this sense, to design appropriate strategies for tourists and pilgrims, it is necessary to understand their motivations, experiences, and what makes them make this pilgrimage again, with revisiting being the focus of the study. In summary, evaluate the relationship between revisit intentions and motivations, satisfaction, and loyalty.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Abror, A., Wardi, Y., Trinanda, O., & Patrisia, D. (2019). The impact of Halal tourism, customer engagement on satisfaction: moderating effect of religiosity. Asia Pacific Journal of Tourism Research, 24(7), 633–643.
Amaro, S., Antunes, A., & Henriques, C. (2018). A closer look at Santiago de Compostela’s pilgrims through the lens of motivations. Tourism Management, 64, 271–280.
Blom, T., Nilsson, M., & Santos, X. (2016). The way to Santiago beyond Santiago. Fisterra and the pilgrimage’s post-secular meaning. European Journal of Tourism Research, 12, 133–146.
Bond, N., Packer, J., & Ballantyne, R. (2015). Exploring Visitor Experiences, Activities and Benefits at Three Religious Tourism Sites. International Journal of Tourism Research, 17(5), 471–481.
Boyd, S. W. (2018). The role of heritage tourism in the management and promotion of pilgrimage trails and routes. In D. H. Olsen, & A. Trono (Eds.). Religious pilgrimage routes and trails: Sustainable development and management (pp. 38–48). Wallingford, UK: CABI.
Chianeh, R. H., Del Chiappa, G., & Ghasemi, V. (2018). Cultural and religious tourism development in Iran: prospects and challenges. Anatolia, 29(2), 204–214.
Kim, B., Kim, S. S., & King, B. (2016). The sacred and the profane: Identifying pilgrim traveler value orientations using meansend theory. Tourism Management, 56, 142–155.
Kim, B., Kim, S., & King, B. (2020). Religious tourism studies: evolution, progress, and future prospects. Tourism Recreation Research, 45(2), 185–203.
Labanauskaitė, D., Fiore, M., & Stašys, R. (2020). Use of E-marketing tools as communication management in the tourism industry. Tourism Management Perspectives, 34.
Lin, C. P. (2021). The salience of stakeholders in religious tourism: A case study of the Dajia Mazu pilgrimage. Annals of Tourism Research, 86, 103091. https://doi.org/10.1016/j.annals.2020.103091
Lois-González, R. C. (2013). The Camino de Santiago and its contemporary renewal: Pilgrims, tourists and territorial identities. Culture and Religion, 14(1), 8–22. https://doi.org/10.1080/14755610.2012.756406
Lois-González, R. C., & Santos, X. M. (2015). Tourists and pilgrims on their way to Santiago. Motives, Caminos and final destinations. Journal of Tourism and Cultural Change, 13(2), 149–164. https://doi.org/10.1080/14766825.2014.918985
Lois-González, R. C., Fernández, C., & Lopez, L. (2016). From sacred place to monumental space: Mobility along the Way of Saint James. Mobilities, 11(5), 770–788. https://doi.org/10.1080/17450101.2015.1080528
Mendel, T. (2014). Foot-pilgrims and backpackers. Contemporary ways of travelling. Scripta Instituti Donneriani Aboensis, 22, 288–315.
Moghavvemi, S., Woosnam, K. M., Paramanathan, T., Musa, G., & Hamzah, A. (2017). The effect of residents’ personality, emotional solidarity, and community commitment on support for tourism development. Tourism Management, 63, 242–254.
Nilsson, M., & Tesfahuney, M. (2016). Performing the “postsecular” in Santiago de Compostela. Annals of Tourism Research, 57, 18–30.
Oficina do Peregrino (2004). Estatísticas. https://oficinadelperegrino.com/estadisticas2/
Oficina do Peregrino. (2017). The Pilgrimage to Santiago de Compostela. https://oficinadelperegrino.com/en/pilgrimage/introduction/
Oficina do Peregrino (2019). Estatísticas. https://oficinadelperegrino.com/estadisticas2/
Oficina do Peregrino (2020). Estatísticas. https://oficinadelperegrino.com/estadisticas2/
Oficina do Peregrino (2021). Estatísticas. https://oficinadelperegrino.com/estadisticas2/
Olsen, D. H., & Hill, B. J. (2018). Pilgrimage and identity along the Mormon trail. In D. H. Olsen, & A. Trono (Eds.). Religious pilgrimage routes and trails: Sustainable development and management (pp. 234–246). Wallingford, UK: CABI
Podda, C., & Secchi, P. (2019). Territorio, fede, paesaggio. Il ruolo degli edifici di culto nella caratterizzazione dei paesaggi del passato. Atti Della Conferenza Nazionale ASITA (pp. 885–900), ASITA, Milano.
Rifai, T. (2015). Opening speech by Secretary-General, World Tourism Organization (WTO), at the International Conference on Religious Tourism “Fostering sustainable socio-economic development in host communities” , June 15, 2015 - Bethlehem, State of Palestine.
Santos, X. M. (2002). Pilgrimage and tourism at Santiago de Compostela. Tourism Recreation Research, 27(2), 41–50. https://doi.org/10.1080/02508281.2002.11081219
Sgroi, F. (2021). Food products, gastronomy and religious tourism: The resilience of food landscapes. International Journal of Gastronomy and Food Science, 26, 100435.
Shtudiner, Z., Klein, G., & Kantor, J. (2018). How religiosity affects the attitudes of communities towards tourism in a sacred city: The case of Jerusalem. Tourism Management, 69, 167–179.
Timothy, D. J. (2018). Cultural routes: Tourist destinations and tools for development. In D. H. Olsen, & A. Trono (Eds.). Religious pilgrimage routes and trails: Sustainable development and management, 27–37.
Todd, L., Leask, A., & Ensor, J. (2017). Understanding primary stakeholders’ multiple roles in hallmark event tourism management. Tourism Management, 59, 494–509.
Trono, A., & Castronuovo, V. (2018). Religious pilgrimage routes and trails as driving forces for sustainable local development. In D. H. Olsen & A. Trono (Eds.), Religious pilgrimage routes and trails: Sustainable development and management (pp. 14–26). CABI.
Tsai, H. M. (2021). Exploring the motivation-based typology of religious tourists: A study of Welcome Royal Lord Festival. Journal of Destination Marketing & Management, 21, 100623.
UNESCO. (2017). Routes of Santiago de Compostela: Camino Frances and Routes of Northern Spain. http://whc.unesco.org/en/list/669
Xunta de Galicia (2021). Plan Estratégico del Xacobeo. https://xacobeo2021.caminodesantiago.gal/pt/institucional/plan-estratexico-do-xacobeo-2021
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2024 The Author(s), under exclusive license to Springer Nature Switzerland AG
About this paper
Cite this paper
Martins, A., Sousa, B., Liberato, D., Santos, J.D., Liberato, P. (2024). Diversity in Tourism Demand and the Revisiting of Sustainable and Pilgrimage Destinations: An Approach to the Ways of St. James. In: Almeida, F.L., Morais, J.C., Santos, J.D. (eds) Digital Sustainability: Inclusion and Transformation. ISPGAYA 2022. Springer Proceedings in Earth and Environmental Sciences. Springer, Cham. https://doi.org/10.1007/978-3-031-57650-8_19
Download citation
DOI: https://doi.org/10.1007/978-3-031-57650-8_19
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-031-57649-2
Online ISBN: 978-3-031-57650-8
eBook Packages: Earth and Environmental ScienceEarth and Environmental Science (R0)