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A Literature Review on Positive and Negative Effects of Interruptions and Implications for Design

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Human-Computer Interaction – INTERACT 2023 (INTERACT 2023)

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Abstract

The relevance of interruptions in human-computer interaction has increased over the last decades in both private and working life. Research from a multitude of disciplines has addressed interruptions. However, the literature is dispersed. In particular, no balanced collection of literature on interruptions looking at the negative as well as at the positive effect is lacking. In this paper, we present a literature review on the positive as well as negative effects of interruptions. We analysed studies on how interruptions affect individuals, collaborative work, and social relationships. We derive implications for design.

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Acknowledgements

We thank the members of the Cooperative Media Lab at the University of Bamberg.

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Authors and Affiliations

  1. Human-Computer Interaction Group, University of Bamberg, 96045, Bamberg, Germany

    Tom Gross & Michael von Kalben

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  1. Tom Gross
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  2. Michael von Kalben
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Correspondence to Tom Gross .

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Editors and Affiliations

  1. University of West London, London, UK

    José Abdelnour Nocera

  2. Reykjavik University, Reykjavik, Iceland

    Marta Kristín Lárusdóttir

  3. University of York, York, UK

    Helen Petrie

  4. University of Bari Aldo Moro, Bari, Italy

    Antonio Piccinno

  5. Université Côte d’Azur, Sophia Antipolis Cedex, France

    Marco Winckler

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Gross, T., von Kalben, M. (2023). A Literature Review on Positive and Negative Effects of Interruptions and Implications for Design. In: Abdelnour Nocera, J., Kristín Lárusdóttir, M., Petrie, H., Piccinno, A., Winckler, M. (eds) Human-Computer Interaction – INTERACT 2023. INTERACT 2023. Lecture Notes in Computer Science, vol 14145. Springer, Cham. https://doi.org/10.1007/978-3-031-42293-5_38

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  • DOI: https://doi.org/10.1007/978-3-031-42293-5_38

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-031-42292-8

  • Online ISBN: 978-3-031-42293-5

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