The Importance of Project Management Competences: A Case Study in Public Administration

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New Knowledge in Information Systems and Technologies (WorldCIST'19 2019)

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Abstract

Public administration is increasingly implementing new management practices borrowed from the private sector with the aim of improving quality service. Public funded projects have specific characteristics, namely regulatory, in resources usage and accountability, that may be related in different ways to existing competence models. However, it is generally understood that project management practices can improve quality and effectiveness in public funded projects. This paper presents a study on the evaluation of competences of project team members of public funded projects in the public administration in Brazil. The research methodology employed document analysis and a survey with team members directly involved in programs and projects in Metropolitan Region of Manaus and in the Social and Environmental Program PROSAMIM. The conclusions indicate that, although project teams of public funded projects strive to achieve project goals, there are still several competence gaps in elementary project management practices. Future work will focus on the development of a competency model that aims to improve project success in the public sector.

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Acknowledgements

This work has been supported by FCT – Fundação para a Ciência e Tecnologia within the Project Scope: UID/CEC/00319/2019.

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Correspondence to Anabela Tereso .

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Meirelles, E.G., Tereso, A., Santos, C. (2019). The Importance of Project Management Competences: A Case Study in Public Administration. In: Rocha, Á., Adeli, H., Reis, L., Costanzo, S. (eds) New Knowledge in Information Systems and Technologies. WorldCIST'19 2019. Advances in Intelligent Systems and Computing, vol 930. Springer, Cham. https://doi.org/10.1007/978-3-030-16181-1_10

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