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The Relation of Justice and Organizational Citizenship Behaviour in Government Ministries: The Mediating of Affective Commitment

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Abstract

The literature supports affective organizational commitment (AOC) as a mediator between organizational justice (OJ) and organizational citizenship behavior (OCB). Nevertheless, the AOC as a mediating mechanism through which three dimensions of OJ affect five sub-dimensions of OCB has mainly been unexplored in government ministries samples. This paper aims to explore the influencing mechanism of AOC on the relationship between the three dimensions of OJ and the five dimensions of OCB for non-managerial employees in government ministries. This study was conducted with a sample of 360 non-managerial employees in nine government ministries in Kuwait. The bootstrap** method was used at a 95% confidence interval, and 5000 resamples based on SmartPLS 3.0 to examine the mediating of AOC. The results of this study indicate a significant and positive relationship between the three dimensions of OJ (distributive, interactional, procedural) and AOC, as well as between AOC and five dimensions of OCB. Thus, the results clearly show that AOC mediates the relationship between the three dimensions of OJ and the five dimensions of OCB. This study will enrich ministry managers by serving as a source of knowledge on creating emotional commitment for their employees and providing ways to enjoy their membership in organizations and align their goals with those of the organizations. Moreover, the expected results from this research will be closely related to the policies and decision-making of public organizations in the field of OCB when planning ways to maintain employee participation.

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  1. Graduate School of Business (GSB), Universiti Sains Malaysia (USM), 11800, Penang, Malaysia

    Mohammad Zayed, Junaimah Jauhar, Zurina Mohaidin & Mohsen Ali Murshid

  2. Department of Marketing and Production, Faculty of Administrative Sciences, Thamar University, Dhamar, Yemen

    Mohsen Ali Murshid

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  1. Mohammad Zayed
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Zayed, M., Jauhar, J., Mohaidin, Z. et al. The Relation of Justice and Organizational Citizenship Behaviour in Government Ministries: The Mediating of Affective Commitment. Employ Respons Rights J 34, 139–167 (2022). https://doi.org/10.1007/s10672-021-09383-1

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